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Shipping & Returns

Shipping Method and Cost

Currently we use Express Mail Service as our main carrier and ship our products to most countries and areas that Express Mail Service can reach.Free shipping on order over £50,Order Less £50 Pay £6 shipping charge.

Shipping Time

Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will do our every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information.

Shipping Address

All parcels will be held for picking up if cannot be signed or delivered. So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both the shipping and return charges.

Tracking

The shipping of your parcel is online traceable. After your order is shipped out, a confirmation email with the online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email.

Acceptance of the Parcel

It is the responsibility of the person who receives the parcel to examine the item prior to signing for its acceptance. If the carrier is authorized to leave the parcel without a signature,We will not be held responsible for damage or loss that may occur during shipping. It is the customer's responsibility to check the item status upon arrival and inform us of any problem or damage within 3 days of receiving your order.

If have any questions about the shipping of your order, please contact us by email at onlineserviceworlds@gmail.com

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